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Privacy Policy

What Does Gateway Bank Do With Your Personal Information?

Rev. Date 01/2019

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Account balances

  • Transaction history
  • Payment history 
  • Checking account information
  • Income 

When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Gateway Bank chooses to share; and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does Gateway Bank Share? Can You Limit This Sharing?
For our everyday business purposes–
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		 Yes No
For our marketing purposes–
to offer our products and services to you		 Yes No
For joint marketing with other financial companies No We Do Not Share
For our affiliates' everyday business purposes–
information about your transactions and experiences		 No We Do Not Share
For our affiliates' everyday business purposes–
information about your creditworthiness		 No We Do Not Share
For non-affiliates to market to you No We Do Not Share
Questions Call 870-847-3440 www.gatewaybank.bank
Who We Are
Who is providing this notice? Gateway Bank
What We Do
How does Gateway Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We also maintain other physical, electronic, and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does Gateway Bank collect my personal information?
We collect your personal information, for example, when you

  • Open an account
  • Make deposits or withdrawals from
  • Deposit money
  • Apply for a loan for your account
  • Show your driver's license

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?
Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you


State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
  • Gateway Bank has no affiliates.
Non-affiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Gateway Bank does not share with non-affiliates so they can market to you.
Joint marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Gateway Bank doesn't jointly market.
Other Important Information
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