Consumer Scam Prevention

 Cash Withdrawal/ Scam Alert

 Are you involved in one of these situations?

  • Have you been told that you have a computer virus or other issue with your computer and that you must send money or cryptocurrency to repair it?
  • Have you been told that you’ve won a prize or a giveaway, but that you must send a check or cryptocurrency to receive it?
  • Is someone blackmailing you, claiming to have compromising information, such as photos or videos, and demanding you send a check, cash or cryptocurrency?
  • Are you in a relationship with someone you’ve never met, who is asking you to send cryptocurrency, cash or gift cards?
  • Has anyone promised large monetary gains by investing in cryptocurrency?
  • Did someone claiming to represent a government agency or law enforcement department call and request you send cryptocurrency, check or cash to satisfy a warrant, a fine, or to post a bond for a relative in jail or prison?
  • Are you on the phone with someone who you don’t know who is instructing you how and where to send cryptocurrency, cash or gift cards?
  • Did someone instruct you to lie to bank associates and provide an explanation for your transaction to keep the reason for your account withdrawal a secret?
  • Were you contacted by a “Fraud” or “Security” Department representative who told you to protect your funds by withdrawing cash and depositing it to a “secure account” at a Bitcoin ATM?
  • Did you receive a text message or social media message that asked you to pay with cryptocurrency, cash or gift cards?
  • Did you apply for a “WORK FROM HOME” job via social media and now they want your online banking User Name and Password?

If you answered YES to any of the situations listed above, we recommend not completing the withdrawal, ceasing all communication with the bad actor, and reporting this activity to law enforcement. You may always contact Gateway Bank if you are being given instructions to do something that seems “out of the ordinary”.

 

October 2024